Lockdown has forced many SMEs to continue to run their team operations from home and in many cases the experience has proven to be a positive one. But with continued restrictions and government advice on how to safely return to work, how can owner-managers move their businesses out of the forced response phase and start to plan for a new normal way of working that may be entirely virtual or a hybrid of office and home working?
Creating a high-performing team can be a hard goal to achieve even under what we used to consider ‘normal’ circumstances. However, many of the principles and ideas that would typically be advised in a ‘normal’ situation remain the same when applied to a virtual environment, with the difference that these may become more significant to compensate for the lack of face-to-face interaction.
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