Line of business leaders want to have more control over the choice of business systems they use to meet their team goals. But they also want to ensure the choices they make are future proof and will deliver efficiencies. For that reason, rather than excluding IT, they recognise how important it is that the systems they choose align with the way the rest of the company works.
An illuminating finding from recent research published by IRBS in its State of Enterprise Software Report 2019 is the revelation that line of business leaders are increasingly taking more responsibility for purchasing decisions around business applications — ahead of the IT department.
https://which-50.com/the-role-of-it-in-2020-will-be-about-business-not-technology/
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