Let me start with the story of two companies that occupied the same business space during the same time. Netflix and Blockbuster were both in the DVD rental business until 2007, when Netflix stepped audaciously into the digital video streaming space. They foresaw the evolving digital habits of the customers and scaled up their agility as a culture to move into overdrive. Today, their divergent fortunes reflect the make-or-break mindset difference that is imperative in today’s digital age.