Today, more and more companies are focused on digital transformation initiatives. In a 2018 survey by Tech Pro Research, 70% of respondents indicated their companies had a digital transformation strategy in place or were working on one. Aside from “going paperless,” one of the key focus areas of digital transformation is automation where the goal is to make business operations more efficient, productive and scalable.
In a 2018 IDG survey, introducing more automation to improve process efficiency was the top objective for digital transformation initiatives (64%).
