Who is responsible for attracting top talent to your organisation? Who creates your marketing campaigns and strategies for sales? Who interacts with customers on a daily basis? Your employees do. Employees are the lifeblood of business and yet we tend to forget what it would be like without them. We forget that even though we have technology for every task, nothing can replace the human touch and spirit. And for this reason, people drive the digital transformation.
Last month I shared my Six Pillars of Digital Transformation, and while I’ve said that no pillar is more important than the next, understanding and developing the people pillar in your business is required if you want to develop the others. I will say once again that leaders must put employees first because at the end of the day, people drive digital transformation.