Start with creating a culture of innovation. Start from the top down by empowering employees to rethink, re-imagine a product, a role, a process, and the way they look at technology. This is about giving permission to people in the organisation to innovate, and think outside the box.
Deb Smallwood is Founder and CEO of Strategy Meets Action, a strategic advisory firm focused on guiding insurers to rethink traditional business strategies for the digital economy.
https://www.appian.com/blog/5-ways-upgrade-digital-transformation-playbook-2018/
