Start with creating a culture of innovation. Start from the top down by empowering employees to rethink, re-imagine a product, a role, a process, and the way they look at technology. This is about giving permission to people in the organisation to innovate, and think outside the box.
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Deb Smallwood is Founder and CEO of Strategy Meets Action, a strategic advisory firm focused on guiding insurers to rethink traditional business strategies for the digital economy.
https://www.appian.com/blog/5-ways-upgrade-digital-transformation-playbook-2018/
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