Over the last decades executives gradually have become aware that the traditional approaches of operating in disconnected and limitative ways don’t match the reality of business, workers, customers and the – by definition connected – improvement of business processes and efficiency. The awareness that in business, as in life, everything we do, everything we feel and everything that happens in the ecosystems in which we and our customers operate, is highly joined up has been growing across various disciplines and business functions. Still, the initial efforts to have a more holistic view on how we work and conduct business, happened in – again – isolated and disconnected ways. The result is that, time after time, several initiatives failed or businesses failed to tap into the full potential of a holistic approach.
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